Quality Workmanship. Dependable Service.

Our Reviews

Our Reputation is Over the Top

There's a reason we have been trusted by Charleston homeowners since 2012. We provide quality work, affordable prices, and transparent services. We believe we are the best—but actions speak much louder than words. So feel free to browse our reviews and find out what our customers think about Charleston Roofs + Windows!

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5 stars!

“5 stars! I would highly recommend. We were in a bit of a time crunch to get our roof replaced. The staff was helpful and professional. The roof replacement was very quick, and they did a stellar job cleaning up.”

Lindsay Simmons

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  • We love our roof!

    “Love our new roof and windows, I couldn’t be happier! Austin and the project manager were very nice to work with start to finish. The workers did a great job with clean up. I would recommend Charleston Roofs + Windows to anyone who needs a new roof or windows!”

    Sherry B

  • Great job - Well done!

    “Great Service, very fast, and completed job in 1 day. CRW completed all coordination and paperwork. Workers were very fast and cleaned up everything. Thanks for a great job.”

    Bruce

  • Five - Stars

    “Charleston Roofs and Windows did a fantastic job on my roof. From the time I received their letter until the job was complete, very good service to the end of job. Thank you very much for your service.”

    Michael Gibbs

  • Most of all the roof is gorgeous.

    “Had my son’s roof was replaced by Charleston Roofs and Windows. I couldn’t be happier with the results. Very timely both in paperwork and completion of the job. Cleaned up after themselves. Garrett and Mike kept me abreast of the going’s in every step of the way. Most of all the roof is gorgeous. I would recommend any homeowner who’s needing roof work to contact Charleston Roofs and Windows.”

    Lynette G.

  • Profesional, efficient, & pleasant to deal with

    “Charleston Roofs and Windows replaced the entire roof of my 2 story house that had been damaged by Hail. They were professional, efficient, and easy to work with . The new roof was completed in just 2/12 days, including replacing some of the damaged underlying plywood . I highly recommend Charleston Roofs and Windows to anyone needing a new roof.”

    John

  • Charleston roofs + windows was the only one that came at the scheduled time.

    “We called 3 roofing companies to come out and take a look at a leak in our roof in our new house. Charleston roofs + windows was the only one that came at the scheduled time. Garrett came and was very friendly and professional. Super nice guy. Fortunately for me he pointed out that my roof is fairly new and should still be under warranty. He did take the time, however, and went in our attic and on the roof and told me exactly what was causing the leak and he gave us a fair estimate in case we couldn't track down the roofing company from the previous owner of the house. I highly recommend this company and if I ever have a problem that is not covered under my current warranty I will be sure to call Garrett!”

    Avery L.

  • They did an excellent job, had it done in one day!

    “I would definitely recommend Charleston Roofs and Windows, they did an excellent job, had it done in one day. I was very impressed! It was nice to work with Michael, always asking if i had questions, very patient.”

    Janet S.

  • Their team was fast, clean, efficient and the roof looks awesome! Very happy we called CR&W!

    “Michael, Garrett, JP & the whole team from Charleston Roofs & Windows not only did an outstanding job on our roof, but they walked us through the entire process seamlessly. They were honest, upfront and extremely personable to work with. Their experience and relationships with insurance companies certainly made what could have been a huge headache go so much more smoothly. Their team was fast, clean, efficient and the roof looks awesome! Very happy we called CR&W!”

    Nick S.

  • They foster a real team environment and it shows, they all work together to help their clients and have a can-do attitude.

    “Excellent customer service across the organization! They foster a real team environment and it shows, they all work together to help their clients and have a can-do attitude. They have been able to send people out to assist my clients on a very short time frame - highly recommend!”

    Anne W.

  • Replaced our roof in one day

    “Charleston Roof & Windows are highly recommended for getting your roof replaced. Staff (Eric & Lauren) are very professional and helpful. Everything was coordinated with our insurance company from start to finish. A job well done.”

    Ken K

  • Great Job

    “Despite problems related to the original home construction, the service people stayed and worked on the structural issues until the window was installed professionally. The window looks great and their site clean-up was perfect. I highly recommend Charleston Roofs and Windows.”

    Stephen C

  • I felt like I could trust them, and my roof came out great! Would definitely recommend.

    “They had great customer service and walked me through the process step by step. I felt like I could trust them, and my roof came out great! Would definitely recommend.”

    Megan K.

  • Easy To Work With and Professional

    “We had CR&W do some roofing/deck repair that others had tried to resolve in the past but could not. They went beyond just identifying the BIGGEST issue with our leaking problems and identified ALL of the issues we were having and proposed the solution. They met or exceeded their timelines and the whole team was very communicative along the way. I highly recommend them and will use them again on other projects as they arise.”

    Christopher W

  • Michael does what he says

    “Two extensive roof repairs done with detail from estimate to cleanup. Coordinator was Michael who was thorough and professional. Hope these repairs last the years to come; the real test of roof repairs. But as of this moment, I couldn't be more pleased.”

    Bob M

  • Great work and flexible when situations arise!

    “We had to replace our roof and went with these folks to put on a roof that met 130 mph wind certification. They arrived when expected and finished the work quickly. Crew was very good at clean-up. Because of our good experience with them, we called them again to replace all our windows (about 80 in our house) Garrett was in and out when needed, and very honest and informative when unexpected complications arose. Job took a little longer than expected, but that was largely due to windows that were damaged in shipment and had to be re-ordered. Have one more door to replace, which I am confident will be done quickly as soon as the manufacturer gets it to Charleston. I am quite happy with their work, with the advice they gave us, and with their respect for our time and property.”

    Buddy Medbery

  • Great Experience

    “From our first meeting to the final install, we received excellent service. Michael was great with answering all my questions and making the process smooth and efficient. Jared and the crew were awesome. The work was done efficiently and quickly. They did such a great job that we hired them again to install our back porch gutters.”

    Frank T

  • Very easy to work with!

    “Very easy to work with! They were in and out! They did a FANTASTIC job cleaning up after themselves! I would recommend them to anyone!”

    Melissa B.

  • Great Company to Work With

    “We decided to go with Charleston Roof and Windows because of their detailed marketing letters to us. The representative was so friendly and wanted to work with us to give us the best deal that he could for our roof. We saved SO much money through them working with our insurance company. They were so thorough and did an excellent job on the roof. They hauled all the debris off the premise. I would highly recommend.”

    Kathryn G.

  • As a side note (but important!), the professionalism and knowledge of the business was hands down the best I've seen since our move to Charleston.

    “We had a small leak that showed up in my ceiling, and Charleston Roofs + Windows came highly recommended by my neighbors, and boy were they spot on. I called about 11 am and they made it out to my house within the hour. I showed him where the leak was and he shimmied on up the roof and had it assessed in less than 3 minutes. It didn't require any more than to have some shingles tacked back down, which he fixed right there in just a few minutes. I've waited a few weeks to add this review and can say that he leak is no more and I'll be calling them for future issues. As a side note (but important!), the professionalism and knowledge of the business was hands down the best I've seen since our move to Charleston.”

    Andrea H.

  • Fast and efficient!

    “Great service from Charleston Roof & Windows! Fast and efficient! No mess left when they were done. We love our new GAF Timberline roof!!”

    Michelle R.

  • Amazing company

    “I'm so glad I chose CR&W to install my new roof. Micheal was there to help me along the way and explains everything so it easy to understand. During installation a plant was damaged and Jared went out of his way and replaced it. I recommend these guys to everyone!”

    Barb Nipps

  • Professional, punctual, and knowledgeable.

    “We needed an estimate to fix our flashing. I called Charleston Roofs and Windows because they came highly recommended by my neighbors. Garrett came out. He was professional, punctual, and knowledgeable. Garrett recommended that instead of taking our business right away, to please call our original roofers and inquire about our warranty (a detail we completely forgot to consider since purchasing our home only a few years ago with a relatively new roof). I appreciate Garrett's honesty and integrity and because of him, our original roofing company will fix our flashing for us. The estimate we were given by Charleston Roofs and Windows was also fair. I highly recommend their company based on their honesty and fair pricing (as well as past positive experiences by my neighbors).”

    Jean J.

  • This company came highly recommended to me by a client and they were spot on.

    “Awesome! This company came highly recommended to me by a client and they were spot on. My roof was leaking along its ridge from Irma procedure was explained then executed! I chose the new GAF roof in charcoal it's beautiful!! Definitely no longer scared of the big bad wolf! He can huff and puff all hurricane season but he won't blow my house in. A BIG thank you to the team at Charleston Roofs and Windows!”

    Ekwah C.

  • Very good attention to detail and great customer service from the whole team.

    “Called up and got Garrett over in short order. Very good attention to detail and great customer service from the whole team. Would recommend to anyone in the area.”

    Brian S.

  • 5 stars!

    “5 stars! I would highly recommend. We were in a bit of a time crunch to get our roof replaced. The staff was helpful and professional. The roof replacement was very quick, and they did a stellar job cleaning up.”

    Lindsay Simmons

  • They did a fabulous job even with inclement weather.

    “Just had my roof replaced by Charleston roof and windows. I was extremely pleased from the onset to the finish. They did a fabulous job even with inclement weather. They were expedient and thorough. Cleanup was immaculate. They even hauled off an old satellite dish for me. I would recommend this company to all. I am very pleased.”

    Rita F.

  • Professional Across The Board!

    “From my initial call to inquire about a quote and after the final cleanup when the job was complete all I can say is it was a very "Professional" experience across the board. Outstanding communication and quality work. Great CUSTOMER SERVICE is a rarity today. It's refreshing to know a company like Charleston Roofs & Windows still exists. I won't recommend anyone else!”

    Aaron F

  • Their crew was quick, professional, efficient and their workmanship outstanding - our roof is beautiful!

    “I cannot say enough about Charleston Roofs and Windows. Garret and Michael were absolutely wonderful to work with. They walked me through the entire process when it came to dealing with adjusters and insurance. Their crew was quick, professional, efficient and their workmanship outstanding - our roof is beautiful!”

    Marsha W.

  • Their, no pressure approach, was a welcome attribute.

    “We've had three roofs replaced by CR&W, every time, I was impressed with the prep, speed, quality, and cleanup. They also are very capable to assist with insurance coverage, estimates, filing, etc... Their, no pressure approach, was a welcome attribute.”

    Miles O.

  • Clean up was great, the roof looks great and I would highly recommend.

    “CR&W installed a new roof for us Mar.13th. The process from Garret coming out to give us a price to the finished product was seamless. They handled the permitting process with our HOA, showed up when they said they would and completed the job in a day. Clean up was great, the roof looks great and I would highly recommend. Very professional and very well orchestrated. Thank You!”

    Beverly R.

  • Fast and quality

    “I like my new roof now, looks great. Good job!”

    Yi.z